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Self Service Portal for Suppliers and OTM Users - An Automation Solution
Trane Technologies has implemented OTM Self Service Portal for OTM users to support their Supplier onboarding. This is a Global Automation tool with self-service password reset capability for all internal and external Supplier and Carrier OTM Users. It's a user friendly tool, which gives more power to the end user and saves time, which in turns to improve productivity and save business cost and save team efforts. Top business benefits are 1)Improved Employee Productivity: This solution improves OTM User productivity by considerably reducing the amount of time to raise a ticket, viewed by the helpdesk and finally attended by helpdesk or IT. 2)Increased Usability: Easy to use and has almost no learning curve for OTM Users . 3)Time Saving and Return on Investment: Reduced support workload and in-turn reduced costs and reduced time to unlock an account cuts down system down time.

Aug 5, 2020 01:00 PM in Eastern Time (US and Canada)

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